Your Privacy, Our Commitment

1Introduction

82bd ("we", "us", "our") operates the online casino and sports betting platform at 82bd.vip. We are committed to protecting the privacy and personal data of every person who visits, registers on, or transacts through the 82bd platform. This Privacy Policy describes the categories of personal data we collect, how we use that data, how we store and protect it, with whom we share it, and what rights you have in relation to it.

By using the 82bd platform, you confirm that you have read and understood this Privacy Policy and you consent to the collection and use of your personal data as described in this document. If you do not agree with any part of this Policy, please discontinue use of the platform and, where applicable, contact us to request closure of your account.

3How We Use Your Data

82bd uses the personal data we collect only for the following specific purposes. We do not use your data for any purpose not listed here without obtaining your explicit prior consent:

• Account creation and management: to register your account, verify your identity through KYC, process login authentication, and manage your account settings and preferences.
• Payment processing: to facilitate deposits and withdrawals via bKash, Nagad, Rocket, and USDT; to verify payment method ownership; and to maintain transaction records for accounting and anti-fraud purposes.
• Platform delivery and improvement: to operate the games and betting services, personalise your experience, diagnose technical issues, and improve platform stability and performance for all users in Bangladesh.
• Regulatory compliance and fraud prevention: to comply with applicable anti-money laundering (AML) and know-your-customer (KYC) obligations; to enforce minimum age requirements; and to detect, investigate, and prevent fraud, collusion, or other prohibited conduct.
• Customer support: to respond to your support requests, resolve account disputes, and deliver service updates or security alerts that are directly relevant to your account.
• Responsible gaming: to monitor gameplay patterns, enforce deposit limits and self-exclusion settings you have configured, and proactively identify users who may be at risk of problem gambling so that appropriate support can be offered.

5Sharing Your Data

82bd does not sell, rent, or trade your personal data. We share personal data only in the following limited circumstances, and only to the minimum extent necessary to fulfil the stated purpose:

• Payment processors: we share the minimum financial data necessary with bKash, Nagad, Rocket, and our USDT settlement partners to process your deposits and withdrawals. These providers are contractually bound to use your data only for payment processing and not for any other purpose.
• Game providers: third-party game studios such as Pragmatic Play, Evolution Gaming, and Spribe may receive your session token and game activity data to the extent technically necessary to deliver the game. No identity or financial data is shared with game studios beyond what is technically required.
• Regulatory and law enforcement authorities: we will disclose personal data to competent government authorities, regulators, courts, or law enforcement bodies where we are legally required to do so, or where disclosure is necessary to protect the rights, property, or safety of 82bd, our users, or the public.
• Professional advisers: we may share data with our lawyers, auditors, or accountants where strictly necessary for them to provide professional services to 82bd, subject to binding confidentiality obligations.

7Data Retention

82bd retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. Account data and transaction records are retained for a minimum of five years from the date of your last transaction or account closure (whichever is later) in order to comply with applicable financial services and anti-money laundering regulations. Usage and technical data is retained for up to 24 months from the date of collection for platform improvement and security purposes.

When data is no longer required, 82bd securely deletes or anonymises it. Where anonymisation is used, the resulting data — which can no longer be linked to you personally — may be retained indefinitely for aggregate statistical analysis to improve our services.

9Your Rights

Subject to applicable law, you have the following rights in relation to your personal data held by 82bd. To exercise any of these rights, please contact our support team at [email protected]:

• Right of access: you may request a copy of the personal data 82bd holds about you, together with information about how it is used and with whom it is shared.
• Right to rectification: if any personal data we hold about you is inaccurate or incomplete, you may request that we correct or supplement it promptly.
• Right to erasure: you may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you have withdrawn consent, or where processing is unlawful — subject always to our legal data retention obligations.
• Right to restriction: you may ask us to pause or restrict the processing of your personal data in certain circumstances, for example while a rectification request is being assessed.
• Right to data portability: where processing is based on your consent or on contractual necessity and is carried out by automated means, you may request your data in a structured, commonly used, machine-readable format.
• Right to object: you may object at any time to processing of your personal data where 82bd relies on legitimate interests as its legal basis, including profiling for responsible gaming monitoring purposes.

82bd will respond to all data rights requests within 30 days of receipt. Where a request is complex or numerous, we may extend this period by a further 30 days, in which case we will notify you of the extension and the reason for it. There is no charge for exercising your rights unless requests are manifestly unfounded or excessive, in which case a reasonable administrative fee may apply.

11Third-Party Links

The 82bd platform does not contain links to external third-party websites. In the event that any third-party interface is present — for example as part of a game provider's embedded software — please be aware that 82bd has no control over the privacy practices of third-party sites and is not responsible for their content or policies. We recommend reviewing the privacy policy of any third-party site you visit independently of 82bd.

13Contact & Privacy Requests

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or need to raise a privacy concern, please contact the 82bd support team. We aim to acknowledge all privacy-related enquiries within 48 hours and to provide a full response within 30 days. Our support team is available 24 hours a day, 7 days a week.

Email: [email protected]